KEYENCE

Job Openings

Nonthicha Chaiyawong

Customer Service Management Division
Assistant Corporate Manager
Joined 2016

Nonthicha
Chaiyawong

Customer Service Management Division
Assistant Corporate Manager
Joined 2016

What are your job responsibilities?

I’m in charge of Customer Service Management (CSM). CSM represents the first point of contact for customers and the first voice that customers hear over the phone when first contacting KEYENCE. We handle incoming customer inquiries by phone and E-mail, arrange administrative tasks related to the sales department in order to enhance sales and service effectiveness and also work to maintain customer satisfaction by optimizing and improving the customer support procedure. The great thing about this position is every day poses a new challenge that we have to get through by being service-minded with professional manner to give our customers a good impression of KEYENCE.

What makes you always keep improving yourself at KEYENCE?

KEYENCE is a fast-growing company which is always changing. There’re a lot of new things, new teams, new customers and new policies to adjust quickly while remaining KEYENCE culture. This makes us never ever stop learning, adapting and keep improving ourselves as well as our work methods to overcome those challenges. KEYENCE teaches us to never be afraid of making a change to get something better. Anyways, the most challenging thing in KEYENCE is not how to improve yourself, but how to make your team and your organization perfect by working hard in the family-like atmosphere. Moreover, KEYENCE offers a clear career path for its young employees to look into themselves in the future as KEYENCE’s people.

How’s KEYENCE working style and culture?

We work hard and smart through careful planning and a great system. Once we do something, we make sure that it is done effectively and punctually. The thing I like the most since joining KEYENCE is that there is no culture of seniority in KEYENCE. Every leader is ready to listen to members’ opinion. The best thing in KEYENCE is we are a big company with a structure of flat organization, which always opens for newbie’s ideas. Everyone in KEYENCE knows their responsibilities and how to make it successful.

Message to applicants

If you are fresh, open-minded person and looking to join a large organization to improve yourself quickly along with the company, then come join our team and grow with us through "work hard, play hard" culture. Experience in KEYENCE is something worth the attempt for new generation. New successes come from bringing the right people together.

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